The retail industry is undergoing tremendous change. Increasing ecommerce penetration and the continued strengthening of Amazon, proliferation of brand direct-to-consumer strategies and new business models, demographic shifts and renewed spending priorities, highly informed and empowered consumers, rapidly evolving technologies, and massive restructuring of major legacy channel segments, to name a few, are creating major disruption.
Achieving top- and bottom-line growth is a challenge for many, and for some, long-term viability is in question. Today, retailers need to objectively evaluate their roles and value propositions, and prioritize the strategies.